FAQ

We ship from 10 warehouses across the United States. The specific warehouse used depends on your shipping address and product availability:

West Coast

CAJW3: 4039 State Street, Montclair, CA 91763

CAJW5: 1521 E Francis St, Ontario, CA 91761

CAJW6: 3285 De Forest Cir, Jurupa Valley, CA 91752

East Coast

NJJW3: 300 Cedar Lane Suite B, Edison, NJ 08817

NJJW4: 99 Callahan Blvd, Parlin, NJ 08859

South

GAJW3: 2075 Maple Ave, Atlanta, GA 30336

SAVJW01: 1086 Oracal Parkway, Ellabell, GA 31308

Central

TXJW01: 709 Enterprise Drive, Suite 200, Flower Mound, TX 75028

ILJW02: 1433 Internationale Pkwy, Woodridge, IL 60517

TXJW03: 2062 Woods Road, Suite 100, Brookshire, TX 77423

All orders placed on our website currently qualify for free shipping. We ship quickly and reliably via USPS or FedEx, so you can enjoy a fast and worry-free delivery experience.

Orders are typically shipped within 1–2 business days after we receive your order. We usually ship packages via USPS or FedEx, and delivery generally takes 3–5 business days.

After you place an order, we process and ship it within 1–2 business days. Orders placed on weekends will be processed on the following Monday.
Delivery typically takes 3–5 business days, depending on your location and the warehouse fulfilling your order. Shipping Policy

All products purchased through iYofe are eligible forreturns within 14 days from the date of purchase. We accept returns on all newunopened and unused products within 14 days from the date of purchase. All productsmust be returned in their original packaging with all initially supplied accessories anddocuments. Check out our refund/return policy for more information: Refund/ReturnPolicy.

We unfortunately do not offer expedited shipping at thistime. The products at iYofe are shipped in large and heavy boxes which are veryexpensive to ship. The cost of expedited shipping costs hundreds of dollars, typicallymore than what the item costs. In addition, there are many regulations when it comes toshipping items with lead acid batteries, thus making the logistics complicated. For thisreason listed, iYofe is unable to offer expedited shipping.

iYofe’s mission is to give children a truly realistic driving experience while creating meaningful moments of interaction between parents and kids. Unlike many competitors, we strictly control every stage of production to ensure consistent product quality.

We take pride in offering officially licensed designs for every model, recreating the look and feel of real vehicles as authentically as possible. Our ride-on cars are powered by top-tier batteries, delivering some of the longest playtime available on the market.

In addition, we provide exclusive upgrades to build ride-on cars that are more durable, more advanced, and made to last. Backed by responsive and reliable customer support, our dedicated online after-sales service ensures fast and thoughtful assistance whenever you need it.

Our ride-on cars are inspired by officially licensed vehicle designs, so it’s normal to see products on the market with a similar appearance. However, iYofe focuses on upgraded design, materials, and performance that go beyond basic models.

We use longer-lasting, high-capacity batteries to ensure extended playtime, allowing kids to enjoy longer uninterrupted driving sessions. In addition, our products are equipped with 3-point or 5-point safety harnesses, offering significantly better protection than standard seat belts and providing a safer driving experience for children.

We want you and your child to enjoy our products with confidence. If you experience any quality-related issues within 90 days of receiving your ride-on car, please contact us and we’ll provide fast and attentive warranty service.
Please note that damage caused by reasons other than product quality is not covered under our warranty.

We do not typically cancel customer orders. An order may only be canceled if an item is out of stock or if the shipping address cannot be delivered to. In such cases, we will contact you in advance and clearly explain the reason for the cancellation.

We do not typically cancel customer orders. An order may only be canceled if an item is out of stock or if the shipping address cannot be delivered to. In such cases, we will contact you in advance to explain the reason for the cancellation.
If payment has already been made, a full refund will be issued to the original payment method.

Unfortunately we do not have the option for customers to pick up products in person. In order to provide our customers with the best possiblepricing our business model is designed to be Direct To Consumer via online retail only.

Our website offers a wide range of vehicles designed for children aged 3 to 24 years, so kids of different ages can find a model they love. By referring to your child’s height and the product size information provided on each product page, you can easily choose a vehicle that fits your child comfortably and safely.

All of our ride-on cars are equipped with high-quality lead-acid batteries. Most models offer a playtime of approximately 60–120 minutes on a full charge.
Actual battery life may vary depending on factors such as driving speed, use of headlights, Bluetooth speaker usage, and road or terrain conditions.